Staying connected in today’s fast-paced world isn’t just a luxury, it’s a necessity.
Whether you’re coordinating business meetings, staying in touch with loved ones, or browsing your favourite content, keeping tabs on your airtime and data balance is critical.
The Nigerian Communications Commission (NCC) has made this easier by introducing unified USSD codes across all networks.
Whether you’re on MTN, Airtel, GLO, or 9Mobile, checking your balance is now straightforward and hassle-free.
This guide will show you the updated methods for checking MTN, Airtel, Glo, and 9Mobile airtime and data balance in 2025.
Understanding the New Unified USSD Codes
To simplify and standardize user experience across Nigeria’s major telecom operators, the NCC introduced harmonized USSD Codes.
No more memorizing different codes for each network, everything is now unified.
Here’s a quick snapshot of the essential unified USSD codes:
- Airtime Balance: *310#
- Data Balance: *323#
- Data Plans: *312#
- Airtime Recharge: *311#
- Borrow Services: *303#
- Share Services: *321#
- NIN Services: *996#
- VAS Services: *305#.
This harmonization benefits users by eliminating confusion, enhancing accessibility, and fostering a more user-friendly telecom experience across Nigeria.
Checking Airtime Balance on MTN, Airtel, GLO & 9Mobile
1. Using USSD Code (*310#)
The simplest way to check your airtime balance is through the USSD code.
- Dial *310# from your mobile device.
- A pop-up message will instantly display your current airtime balance.
This works seamlessly across MTN, Airtel, GLO, and 9Mobile lines.
2. Using Mobile Apps
If you prefer a more visual approach, mobile apps offer a convenient option:
- MTN: MyMTN App
- Airtel: MyAirtel App
- GLO: Glo Café App
- 9Mobile: 9mobile ig9ite App
Download the app for your network provider, log in using your mobile number, and your airtime balance will be displayed right on the dashboard.
3. Via SMS
Some networks still allow SMS inquiries for balance checking.
Check with your provider to get the specific SMS code and enjoy another way of staying updated.
4. Through Customer Service
For personalized service:
- Call your network’s customer service line.
- Follow the prompts or speak with a representative to inquire about your airtime balance.
Checking Data Balance on MTN, Airtel, GLO & 9Mobile
1. Using USSD Code (*323#)
To check your data balance:
- Dial *323# on your phone.
- Shortly after, you’ll receive a text message showing your remaining data balance and validity period.
2. Using Mobile Apps
Network apps are also handy for monitoring your data usage.
Open your app and navigate to the dashboard, where your current data balance is clearly displayed.
3. Via SMS
Depending on your network, you might be able to send a simple keyword (e.g., “BAL” or “STATUS”) to a specified number to receive your data balance via SMS.
4. Through Customer Service
Reach out to customer service to confirm your data balance if you experience issues with other methods.
Alternative Methods for Monitoring Balances
Network Websites:
Many providers allow you to log into your account via their official websites.
Here, you can check airtime and data balances, view usage history, and even top up your account.
Third-Party Apps:
Applications like Truecaller and DataEye can help you track your mobile data usage across different networks, giving you even more control.
Device Settings:
Smartphones have built-in data usage tracking. Simply:
- Go to Settings > Network & Internet > Data Usage (Android).
- Or Settings > Cellular > Cellular Data Usage (iOS).
This method helps you monitor your consumption without needing to rely on your service provider.
Troubleshooting Common Issues With Checking Balances
1. USSD Code Not Responding
If *310# or *323# isn’t working:
- Check your network signal strength.
- Restart your device and dial again.
- If the problem persists, try checking your balance via the mobile app.
2. Incorrect Balance Displayed
Sometimes, a lag in the system can cause discrepancies.
- Wait a few minutes and recheck.
- If the issue continues, contact customer service for assistance.
3. App Login Issues
Facing login trouble? then follow the below instructions.
- Ensure you’re entering the correct number and password.
- Update the app to the latest version for the best performance.
- Reinstall the app if necessary.
Frequently Asked Questions About Checking Airtime And Data Balances
1. What is the unified code to check airtime balance across all networks?
Answer: Simply dial *310#.
2. How can I check my data balance?
Answer: Dial *323# to receive your data balance via SMS.
3. Are there mobile apps to check my balances?
Answer: Yes. You can use MyMTN, Airtel Thanks, Glo Café, or 9mobile ig9ite apps.
4. Can I check my balance without internet access?
Answer: Absolutely. USSD codes *310# and *323# require no internet connection.
5. What should I do if the USSD code doesn’t work?
Answer: Check your network signal, restart your phone, and retry. Contact customer support if the problem persists.
Conclusion
In a digital-first world, knowing how to quickly and easily check your airtime and data balances is crucial.
Thanks to the NCC’s unified USSD codes and network mobile apps, managing your usage has never been simpler.
Stay proactive, monitor your balances regularly to avoid unexpected disruptions.
And if technical snags arise, remember that customer service is just a call away.
Stay connected, stay informed, and enjoy uninterrupted communication every day!
Read More: How to Buy Airtime Online in Nigeria 2025.
